Answered By: Sanya Baker
Last Updated: 20 Oct, 2022     Views: 492

To fix this, you just need to ‘deauthorize’ the app and ‘reauthorize’ with your Adobe ID. There’s no need to create a new ID.

In Adobe Digital Editions, Ctrl+Shift+D (or Command+Shift+D on a Mac) to bring up the authorisation options. 

If you’ve forgotten your Adobe ID or password, you can reset it at https://accounts.adobe.com/

Related Topics

Live Chat

AUT Library's chat service is open:
Monday - Friday : 9am - 8pm
Saturday & Sunday : 11am - 5pm

If you cannot get through, or are outside these hours - send us a message and we will get back to you as soon as we can.

Check Library Hours page for exceptions, public holidays etc