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Attempt to authenticate to non-existent session. What does this mean? And why can't I open any of the articles?

Last Updated: Jul 05, 2016  |  322 Views
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Hi Amgad,

I'm sorry to hear you are having issues with accessing articles.

The “Authorization failure” error is known by ICT and they are investigating. In the meantime there are 3 possible workarounds – at least one of these has worked for everyone we’ve talked to:


1.      Change browser/use a different browser

2.      Make sure that your browser is set to accept cookies

3.      Clear the browser cache and cookies

I hope this helps!

Many thanks,


Answered by Sanya BakerBookmark and Share

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