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My e-book comes up with the message E_AUTH_BAD_DEVICE_KEY when I try to download to Adobe Digital Editions or Bluefire Reader. What do I do?

Last Updated: Sep 04, 2015  |  58 Views
Topics: E-books

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To fix this, you just need to ‘deauthorize’ the app and ‘reauthorize’ with your Adobe ID. There’s no need to create a new ID.

In Adobe Digital Editions, Ctrl+Shift+D to bring up the authorisation options. In Bluefire Reader, click on the Information icon.

If you’ve forgotten your Adobe ID or password, you can reset it at https://accounts.adobe.com/

Answered by Sanya BakerBookmark and Share

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